FAQ's
HOW TO PLACE AN ORDER?
Once you have finished adding items to your cart, simply click the “Check Out” button on the Shopping Bag page and we will guide you through the checkout process.
WHICH METHODS OF PAYMENT DO YOU ACCEPT?
We accept credit cards, debit cards, PayPal, and bank transfer (via PayPal).
HOW SAFE IS MY PERSONAL INFORMATION?
Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the check out process. For more information on how we secure and use your information, please consult our Privacy Policy.
HOW DOES SHIPPING WORK?
We partner with global merchants and artisans in order to provide you the best prices and the most interesting products. This means that your order is shipped from global areas such as Germany, USA, Thailand, Tibet, China, India, etc. Our global suppliers provide tracking numbers and we do offer a 100% satisfaction guarantee. Because we ship directly from our partners in these countries, your item may take 6-20 days to arrive. Please do not panic if it does not show up immediately, it's on its way :)
We offer international shipping options too - no matter where you are, you can buy from us! For more information on shipping check out our shipping & delivery page.
WHAT IF I NEED SOMETHING?
No worries! Contact us and we'll guide you through the process to send the item back.
CAN I CANCEL AN ORDER?
Yes. Cancellations must be made within 24 hours of order placement. Send us an email within 24 hours and let us know the reason why you wish to cancel your order. All refunds will be processed within 24-48 hours before the fund reflects on the customer’s bank account.
Common Problems
Why are my lashes not coming off the applicator?
Why are my lashes not coming off the applicator?
Ensure the lashes are pointing towards the "V" of the applicator. This alignment helps the magnets disengage properly when removing the lashes.
What should I do if the lashes don't fit my eye properly?
How do I align the magnets correctly on the applicator?
What can I do if the lashes won't click together?
How can I tell if the magnets are facing the wrong direction?
Why aren't my lashes clamping securely onto my natural lash line?
How do I remove the lashes without damaging them?
Need Further Help?
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About Us
Our mission is to provide women with the foundation for a flawless look and an empowered feel.
Country/region
India (INR ₹)Payment methods
© 2024,PortaflyPowered by Shrine
- ShopPay
- GooglePay
Cart • 4
Portalfy™ Magnetic Lashes
Style:NaturalRs. 12,400.00Rs. 4,600.00(Save Rs. 7,800.00)BUY 1 GET 1 FREE
Other customers have bought..
Rs. 1,900.00Rs. 800.00Rs. 3,700.00Rs. 1,400.00Rose GoldSpace Black
Lifetime Lash Guarantee
Rs. 400.00
Don't like them? No problem - FULL refund!
DiscountsPFY10BUY 1 GET 1 FREE- Rs. 5,100.00Checkout • Rs. 4,500.00Compare (0/20)Clear All
GET 10% OFF!
What should I do if the lashes don't fit my eye properly?
What should I do if the lashes don't fit my eye properly?
Hold the lash up to your eye to gauge the fit. Trim the lashes if necessary to match the length of your natural lash line.
How do I align the magnets correctly on the applicator?
What can I do if the lashes won't click together?
How can I tell if the magnets are facing the wrong direction?
Why aren't my lashes clamping securely onto my natural lash line?
How do I remove the lashes without damaging them?
Need Further Help?
NameEmail*Phone numberCommentSend
Subscribe to get 10% OFF!
Save on your first order and get email only offers when you join.
EmailSign up
Quick links
About Us
Our mission is to provide women with the foundation for a flawless look and an empowered feel.
Country/region
India (INR ₹)Payment methods
© 2024,PortaflyPowered by Shrine
- ShopPay
- GooglePay
Cart • 4
Portalfy™ Magnetic Lashes
Style:NaturalRs. 12,400.00Rs. 4,600.00(Save Rs. 7,800.00)BUY 1 GET 1 FREE
Other customers have bought..
Rs. 1,900.00Rs. 800.00Rs. 3,700.00Rs. 1,400.00Rose GoldSpace Black
Lifetime Lash Guarantee
Rs. 400.00
Don't like them? No problem - FULL refund!
DiscountsPFY10BUY 1 GET 1 FREE- Rs. 5,100.00Checkout • Rs. 4,500.00Compare (0/20)Clear All
GET 10% OFF!
How do I align the magnets correctly on the applicator?
How do I align the magnets correctly on the applicator?
Make sure the magnets are visible and properly lined up on the applicator. Both sets of lashes should point towards the "V" of the applicator.
What can I do if the lashes won't click together?
What can I do if the lashes won't click together?
If the lashes do not click together, try flipping them around. They might be positioned incorrectly. Check the alignment of the magnets.
How can I tell if the magnets are facing the wrong direction?
How can I tell if the magnets are facing the wrong direction?
Ensure you can see the magnet on the back side of the lash. Place the lash on the correct part of the applicator that says "up."
Why aren't my lashes clamping securely onto my natural lash line?
Why aren't my lashes clamping securely onto my natural lash line?
Once the lashes are positioned, clamp and press down gently to ensure they are aligned and secure along your natural lash line.
How do I remove the lashes without damaging them?
How do I remove the lashes without damaging them?
For removal, gently use your thumb and index finger to push them apart. Push your thumb towards your eye and your index finger away from your eye to separate the lashes.